- - Coach and Minibus Hire throughout the UK - -

General

1. Application – These terms & conditions apply whether a contract
   has been made verbally or in writing. The hirer is responsible for the
   actions and decisions of all passengers on board including and
   additional costs incurred in performing the contract whether or not
   they actually travel with the party.
   
2. Quotations – All quotations are given subject to The Company having
   available a suitable vehicle at the time the hirer accepts the
   quotation. Quotations are given for coach & driver only.
   Quotations are valid for 7 days unless otherwise notified.
   
3. Any changes to the travel arrangements after all has been confirmed
   and agreed there will be a £20 admin charge only if we are able to
   change the requirements requested.
   
4. Use Of The Vehicle – The hirer cannot assume the use of the vehicle
   between outward & return journeys, nor that it will remain at the
   destination for the hirer’s use unless this has been agreed with The
   Company. The Company reserves the right to levy additional charges for
   additional mileage or time to that agreed. The charges will be pro
   rata & in accordance with booking confirmation.
   
5. You should arrive at departure and return points at least 10 minutes
   before the agreed departure time. Vehicles will depart at the very
   latest 15 minutes after the agreed departure time.
   
6. We agree to supply a vehicle(s) to transport the booked number of
   passengers. No refund will be given if the actual numbers of passengers
   fall below the number booked.
   
7. Seating Capacity – The maximum numbers allowed on the vehicle is
   indicated on the vehicle. No standing passengers allowed. Drivers will
   not carry an extra passenger over the seating capacity.
   
8. Disabled passengers will be offered assistance where able. Wherever
   possible disabled passengers should be accompanied by an able bodied
   passenger. Folding wheelchairs will be carried if requested at time of
   booking but not battery operated chairs. Animals will not be carried on
   any vehicle, except guide or hearing dogs accompanying registered blind
   or deaf persons.
   
9. Payment – All Monies must be made in full prior to the hire taking
   place. Payment will be made in full at time of booking by credit/ debit
   card only. Other credit cards will attract a 3% charge. Transactions accepted
   in British Pounds only.
   For Direct Bank Transfers:
   Account Name: GET U THERE, Bank Name: HSBC, s/c 40-44-41, a/c 71387014
   Cheques made payable to GET U THERE; Please send to:
   Head Office Accounts Dept.
   P.O. Box 2602
   BRISTOL BS35 9AJ
   With quote ref written on reverse.
10. Cancellation By Hirer – If the hirer wishes to cancel the hire
    after 2 hours of booking all monies paid will be forfeited.
    
11. Cancellation by The Company – In the event of an emergency or an
    action by the hirer to vary the agreed conditions, the company may
    return all monies paid and without further liability cancel the
    contract.
    
12. Change Of Vehicle – The Company may provide a larger vehicle than
    the size hired at no additional charge. The company reserves the right
    to hire another Coach Operator to cover the hire.
    
13. Route – The route used, unless the hirer has advised of a
    particular route or places to be passed en-route, which will be
    specified on the confirmation letter, will be at the discretion of the
    company and/or the driver. The vehicle will depart at the times agreed
    by the hirer, and it’s the responsibility of the hirer to account for
    all passengers at those times. The company will not accept liability
    for any losses incurred by the passengers who fail to follow
    instructions given by the hirer.You may not board or leave any service
    except at the prior agreed points.
    
14. Breakdown/Delay – The Company gives advice on journey times in good
    faith, but does not guarantee the completion of a journey at a specific
    time, and will NOT be liable for inconvenience or loss caused by
    breakdown or delay.When a vehicle is delayed at its starting point
    waiting time may be charged. We shall have no liability for any delay
    or failure to carry you, or for the breach of contract, where caused by
    a circumstance beyond our reasonable control.
    
15. Drivers Hours – The hours of operation of the driver are regulated
    by the law and the hirer accepts the responsibly of ensuring the hire
    keeps to the hours and times agreed by the company. Neither the hirer
    nor any passengers shall delay or otherwise interrupt the journey in
    such a way that the driver is at risk of breaching regulations relating
    to drivers hours and duty time. If any breach is likely to occur the
    hirer will be responsible for any additional costs.
    
16. Bookings will not be accepted for Christmas Day, Boxing Day or New
    Years Day.
    
17. Although we operate a 24-hour service bookings will only be
    accepted between the hours of 9 am and 5pm. but 24 hours via email.
    
18. Property – All vehicles hired are subject to restrictions on
    carrying luggage for statutory safety reasons & the driver shall be
    the sole judge as to whether & to what extent passengers’ property
    is carried. The Company will not accept liability for any damage to or
    loss of any property, which belongs to any passengers and is left on a
    vehicle. Any articles of found property recovered from a vehicle will
    be held at the depot from where the vehicle is based. We will notify
    the client. Items can be sent to the client on the payment of the
    appropriate carriage costs.
    
19. Insurance – All hirers and individual passengers are recommended to
    obtain insurance for those items where, save for negligence, the
    company’s liability is limited (such as delay or luggage).
    
20. Conduct of Passengers – The driver is responsible for the safety of
    the vehicle. Any passengers whose conduct is in breach of statutory
    regulations will be required to leave the vehicle on the driver’s
    authority. The hirer will be responsible for all damages caused to the
    vehicle by passengers during the hiring and shall be responsible for
    the behaviour of all passengers on vehicles. Damage to or soiling of
    vehicles will be subject to a charge to cover the cost of rectifying
    such damage or soiling.
    
21. Complaints - must be made within 7 days of the date of hire in
    writing to Get U There, P.O. Box 2602, Bristol. BS35 9AJ.
    No compensation will be paid out from our company for any reason.
22. Notices – No bill, poster or notice is to be displayed on any
    vehicle without prior consent of The Company.
    
23. Consumption of Alcohol – Under no circumstances may alcoholic
    drinks be carried on or consumed upon the vehicle without the express
    permission of the company in writing. The use of banned substances on
    vehicles is strictly prohibited.
    
24. Smoking – All coaches are non-smoking unless otherwise agreed by
    the company.
    
25. Surcharges – The quotation given is based on operating costs at the
    date of the quotation. When more than 28 days elapse between the date
    of the quotation and the date of departure, the company reserve the
    right to pass on to the hirer any increase in the cost of fuel or any
    other increased costs resulting from Government action. We reserve the
    right to charge a valeting charge for any soiling in our vehicles or
    damages made by the hirer.
    
26. English Law – Orders are only accepted in that the Law of England
    shall apply to the contract arising from such an order, and to the
    determination of the rights and liabilities of the respective parties
    and in that no action or other proceedings shall be bought by either
    party in relation to such contract except in a Court of competent
    jurisdiction in England.
27. Get U There does NOT accept any liability (financial or otherwise)
    at all whatsoever to any party (customer or service provider), in cases
    whereby the customer fails to attend at any pre-arranged pick up
    locations, whether they are arranged by Get U There or a further
    subsequent verbal arrangement between the driver and the customer.
    Any issues where the above takes place are between the customer and the
    service provider only, and NOT the responsibility of Get U There.
    Any refunds or outstanding payments shall only be resolved between
    the customer and the service provider, NOT Get U There.

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